Privacy Policy

We will always do our utmost to ensure that your privacy is protected. The way we handle data is laid out in this policy. Rest assured we will not use it in any way other than that outlined by this policy.

We reserve the right to change this policy from time to time by updating this page. You should check this page intermittently to ensure that you accept any changes.

We may collect the following information:

  • Your name
  • Contact information including email address, telephone number.
  • Information about your preferences and interests

We use the information we gather in the following ways:

  • For the improvement of our products and services.
  • For promotional emails about new products, special offers or new free information articles we have provided that we think may be of use to you.

Please note – we do not directly collect payment information from you. Any payment information you provide will be to a third party used by us to handle the sales of our products. The third party does not share this payment information with us. They also cannot view the information you put into our site, nor do we share it with them. They will have a privacy policy that differs to ours – you can view their privacy policy on their website. We are not responsible for any data breaches that occur through fault of the third party.

The data you submit to sign up forms on our website is stored by ConvertKit, a service that allows us to send emails to our lists. ConvertKit has their own Privacy Policy and Terms, which you can find on their website. They are not allowed to use your personal information for their own marketing, nor are they allowed to share it with a third party without your consent.

Security

We are dedicated to ensuring that your information is secure and safe. In order to prevent unauthorised access or disclosure we have put in place suitable, industry accepted physical, electronic and managerial procedures to safeguard and secure the information we collect online.

However, it is impossible to guarantee the safety of all information online. The owners of this site cannot be held responsible for any breach of personal information security as a result of hacking or malicious attempts to acquire personal data.

How we use cookies

A cookie is a small electronic file which asks permission to be placed on your computer’s hard drive when you visit a website. Once you agree, the file is added and records your personal preferences and information you provide to the website in order to personalise the experience of visiting a website. Cookies will speed up the functionality of a website and allow you to visit membership sites without logging in repeatedly.

We use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website. No personally identifiable information is analysed by us from cookies – i.e. we will not identify you as an individual and then track how you use the site. We use this information for statistical analysis purposes only and to identify trends and patterns.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can also choose to delete cookies from your browser after you have visited a website.

Links to other websites

Our website may contain links to other websites. Once you have used these links you should note that we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Amazon Affiliates Programme

Occasionally, if we find a product that we feel may benefit you as a consumer, we may recommend this product and provide a link for you to purchase it if you so wish.

Optimumkneehealth.com is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.co.uk.

This means that we will make a small commission on any sale Amazon makes after a direct click-through from our site. That being said, we would only recommend products which we feel would bring a genuine benefit to the end user and would never list a product for the sole purpose of making a profit.

Controlling the personal information that we use

You may choose to restrict the collection or use of your personal information as follows:

  • We will always ask for your consent to include you in our email list. You can give this consent by ticking a box when you fill out a contact form.
  • You may withdraw this consent at any time, by unsubscribing from our emails using the link at the bottom of each email, or writing to us directly.

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you by writing to us to request this information.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Newsletter

If you opt in to receive our newsletter via our website, you will now have to confirm that opt-in by accepting through a link in an email we will send you. Once you have accepted, you will receive occasional emails with information about new articles or services, as well as product offers if applicable. You can opt out of receiving these newsletters at any time by either clicking the opt-out button at the bottom of that email, or emailing us directly.

Who we are

Our website address is: https://optimumkneehealth.com.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.